Forgot your user name and/or password?

Domain Manager Login

You have several options for obtaining your login information.

1.  Request it through the Domain Manager
Log on to, and click on the Domain Manager link. There is a "Forgot Your Password?" link, where you can enter your domain name or your user name. We will email your username and password immediately. IMPORTANT- Depending on your mail system, it may take some time to receive, usually no longer than 15 minutes. You must enter the user name you created at the time of registration. Only the email address for the account can retrieve the username and password.

2.  Request it via email
If you have forgotten (or do not know) the username and/or password for a domain account, you can:

a.  Verify the credit card in the account -
If you have forgotten the username and password, AND your email address is incorrect or out of date, you will have to provide the last 4 digits of the credit card in the account, (or the one used to register the domain, alternately). Also, provide the new, correct email address so that we can update your info and send your username and password. Email that information to

b. Prove you are the owner of the domain -
If you have forgotten your username and password, … AND your email address is incorrect or out of date, AND you cannot verify your credit card information, you will be asked to provide proof of ownership and identity. We will first need a written request to provide access to the domain. This request MUST contain the following information- the domain(s) in question, the request for access to said domain, as well as your contact address, preferably email. Accompany this request with a valid photo ID (passport, driver’s license, etc.) If the domain is registered to a company, we will need the signatory page of the articles of incorporation for that company. All of this information is required for security reasons. If you cannot provide any or all of this information, you will not be able to get access to this domain.

Please fax all of this information to  949-613-8447, or scan it in and email to Include your contact information (email and phone), so that we may verify the information's validity.