Forgot your user name and/or password?
Domain Manager Login
You have
several options for obtaining your login information.
1.
Request it
through the Domain Manager
Log on to http://www.PennyDomain.com, and click on the Domain
Manager link. There is a
"Forgot Your Password?"
link, where you can
enter your domain name or your user name. We will email your username and password
immediately. IMPORTANT- Depending on your mail system, it may take some
time to receive, usually no longer than 15 minutes. You must enter the
user name you created at the time of registration.
Only the email address for the account can
retrieve the username and password.
2.
Request
it via email
If you have forgotten (or do not know) the username and/or
password for a domain account, you can:
a.
Verify the credit card in the
account -
If you have forgotten the username and password, AND your email
address is incorrect or out of date, you will have to
provide the last 4 digits of the credit card in the account, (or the
one used to register the domain, alternately). Also, provide the
new, correct email address so that we can update your info and send
your username and password. Email that information to support@PennyDomain.com.
b. Prove you are the owner of the
domain -
If you have forgotten your username and password, … AND your email
address is incorrect or out of date, … AND you cannot verify
your credit card information, you will be asked to
provide proof of ownership and identity. We will first need a
written request to provide access to the domain. This request MUST
contain the following information- the domain(s) in question, the
request for access to said domain, as well as your contact address,
preferably email. Accompany this request with a valid photo ID
(passport, driver’s license, etc.) If the domain is registered to a
company, we will need the signatory page of the articles of
incorporation for that company. All of this information is required
for security reasons. If you cannot provide any or all of this
information, you will not be able to get access to this domain.
Please fax all of this information
to 949-613-8447, or scan it in and email to support@PennyDomain.com. Include
your contact information (email and phone), so that we may verify
the information's validity.
